If you've never had air conditioning fitted, it's natural to wonder what the day involves. Here's what happens from start to finish, so you know what to expect before we arrive.
Before we arrive
We'll have already confirmed the right size for your room and given you a clear written price. On the day, we arrive with the unit, the fittings and everything we need. All we ask is that the room is reasonably clear so we can get to the walls.
If you have questions about where the units will go, we'll talk you through it again before we start drilling anything.
The indoor unit
We mount the indoor unit high on the wall, usually near the ceiling, where it can cool and heat the room evenly. We run the pipework and trunking neatly to the outside, keeping it as tidy as the space allows.
We use dust sheets and take care to keep the mess down. There's some drilling, but we plan the runs to minimise disruption and we clean up before we leave.
The outdoor unit
The outdoor unit goes wherever suits your property — on the ground, on a wall bracket, on a balcony or on a flat roof. We'll have discussed the best spot with you before the day, and we confirm it before we fit it.
The outdoor unit needs a solid, level surface or a secure bracket, and a position where it can run without annoying you or your neighbours. We'll always explain our reasoning.
How long it takes
Most home installations are completed in about a day. A straightforward single-unit install in a typical room is usually done well within that. Larger or more complex jobs may take longer, and we'll tell you what to expect before we start.
We work efficiently but we don't rush. A neat, proper install is worth the time it takes.
The walkthrough
Before we leave, we walk you through how to use the system — how to set the temperature, switch between Cool, Heat, Auto and Fan, and use the remote or app if it has one. We also show you how to clean the filter.
And we remind you when your first service is due, so the unit gets looked after from the start. You're not left guessing how any of it works.
Common questions
Will it make a mess?
Some — there's drilling for the pipework. But we use dust sheets, plan the runs to keep disruption down, and clean up fully before we leave. The room is left as we found it apart from the new unit.
Do I need to be there all day?
It helps to be there at the start so we can confirm the unit positions, and at the end for the walkthrough. In between, you don't need to hover — we'll get on with the install.
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